[p4] Recommendations for Defect Tracking Solutions

[David Faison]

We have been using DevTrack with Perforce for over a year and are very
pleased. 

FYI: Personally I wouldn't go near Seapine's TestTrack. The way that it
integrates to Perforce (or any SCM product) appears counter to what I
think most shops want (it forces developers to do all
check-outs/check-ins via the TestTrack interface).

DevTrack's integration model is simple - it provides a mapping between
DevTrack tickets and Perforce jobs, and utilizes a replication service
to keep the two in sync. And once a developer links a changelist to a
job on the Perforce side, the replication service automatically carries
the changelist data (comments, filenames, etc) over to the associated
ticket(s) in DevTrack. 

This model minimizes the amount of redundant work developers need to do
directly in DevTrack - letting the work they check into Perforce speak
for itself...

My one peeve (and this is a Perforce issue) is that, while Perforce
allows multiple changelists to be associated with a single job, it
closes that job as soon as ANY of those changelists are submitted. 

Since DevTrack is capable of automatically forwarding a ticket when a
job is closed on the Perforce side, and I want to take advantage of this
feature, I wrote a Perforce trigger to manage my own 'status' field.
Problem solved.

That is the only 'issue' I've had with the DevTrack/Perforce
integration.


__________________________

David Faison, Software Configuration Manager
Photon Research Associates, Inc.
dfaison at photon.com

-----Original Message-----
From: perforce-user-bounces at perforce.com
[mailto:perforce-user-bounces at perforce.com] On Behalf Of Palmer, Douglas
Sent: Wednesday, June 21, 2006 6:50 PM
To: perforce-user at perforce.com
Subject: Re: [p4] Recommendations for Defect Tracking Solutions

Is nobody using DevTrack with Perforce? I'm exploring the integration
now but haven't gone very deep yet. 

Doug Palmer
Senior SCM Engineer
Cardinal Health - Pyxis Products

858.480.7935 tel
619.410.2593 cell
douglas.palmer at cardinal.com

-----Original Message-----
From: perforce-user-bounces at perforce.com
[mailto:perforce-user-bounces at perforce.com] On Behalf Of Sheizaf, Yariv
Sent: Wednesday, June 21, 2006 2:31 PM
To: Shawn Hladky
Cc: perforce-user at perforce.com
Subject: Re: [p4] Recommendations for Defect Tracking Solutions

Hi,

 

I used TeamTrack for 2 years in another sites (not current one). It has
a lot of good abilities - its stages/transactions model and the graphic
configuration tool are very strong. The P4DTI is fine, but Jira/P4
integration stability is better.

 

Regards,

 

Yariv Sheizaf

 

From: Shawn Hladky [mailto:p4shawn at gmail.com] 
Sent: Thursday, June 22, 2006 12:18 AM
To: Sheizaf, Yariv
Cc: perforce-user at perforce.com
Subject: Re: [p4] Recommendations for Defect Tracking Solutions

 

We are using currently using TeamTrack.  The functionality is great, but
the price is ridiculous.  Our anual support alone is nearly $50k, and
we're adding 10-20 new users per year.  It makes it hard to justify when
you can get Jira for $6k for the entire site (add a grand for p4
integration).  And Jira looks to support all the features we use in
TeamTrack.  Has anyone else made this switch or used both? 

On 6/21/06, Sheizaf, Yariv <Yariv_Sheizaf at bmc.com> wrote:

Hi,

We are using Jira:
-       Simple to configure like (or a little bit better than) Bugzilla.
-       Cheap paid product, not freeware, with support by manufacturer -
all for about 5K$ per site.
-       Good integration with P4. 

Regards,

Yariv Sheizaf
bmc software
Identity Management BU
Configuration Manager
Office:  +972-3-6451-281

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