[p4] Paying Perforce Support

[Andreas Axelsson]

And support is good for so many other things as well.

"This merge reports odd errors not mentioned in the manuals, or in
newsgroups."
"My trigger fails in an odd way, what does this error from p4 mean?"
"Could you please add a funtion in p4win to do this."
"How to best automate this admin task."

I've gotten plenty of help and advice from support in my six years with
Perforce.

I've got a friend who used to work as an IT manager for a small company
which refused to buy a tape backup station, relying on a sole copy of
their customer log since 20 years back. They were very lucky that my
friend was quite the hardware geek when the disk controller broke down.
Working all night, he managed to swap the controller card in the disk
for an equivalent one and get all the data off to fresh disks before the
entire thing died. He just put the broken controller card and an order
for the tape drive on his boss' desk the next morning. He got the backup
station in no time...

/axl

-----Original Message-----
From: perforce-user-bounces at perforce.com
[mailto:perforce-user-bounces at perforce.com] On Behalf Of Michael Graff
Sent: den 16 maj 2006 23:54
Cc: perforce-user at perforce.com
Subject: Re: [p4] Paying Perforce Support

Here's another take:

Amount we're paying Perforce per year per developer:  $160.  (That's
about
64 cents per workday.)

Total amount it costs to keep that developer employed (salary, taxes,
benefits, etc):  About 1000 times as much.

So we're quibbling over 1/10 of one percent of what the developer is
worth.
Or the equivalent of a can of soda per day for each developer.
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